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An order from DNA online store.

I bought a new phone from the DNA online store a few hours ago. It was a monthly installment plan and I received a confirmation email. However, I would like to know how I can check the status of my order now. In addition, I would like to know how I can complete the payment and how the payment is processed if the payment has not been completed.
Gauss Warframe


  • Hello again, I'm happy to see you were able to buy the device you wanted.

    I have removed the order confirmation you attached as it contains sensitive information and this is a public discussion forum.

    You will receive the first invoice (installment) during next month and it will be sent using the method you specified during the order process (eg. letter by post or email - you can activate direct net bank invoicing/e-invoicing once you've received the first invoice).

    If you want to check how much balance is left to pay on the phone or even order a final invoice if you want to pay it in full (at any time), you can download the MyDNA application from the appstore and login in with your DNA ID. Once you have received your device, the information regarding it will pop up under your devices.

    In most cases, the phone should be with you within 1-3 business days.
    DNA Linda L Customer Consultant

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