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Charged for internet package, but there was an error during the transaction


I'm writing in connection with a problem I met when I was buying an internet package for my prepaid (the one for 29,90 euro) via laturi.dna site. I paid with card and everything was okay untill end that text pop up: Tilauksen maksun käsittelyssä tapahtui virhe. I've lost money, but still no internet. I sent you an e-mail, but no response either. Hope to resolve it soon.
Phone number: +358 041xxxxxxx


  • Hello Karol,

    your email-message has been received and we'll answer you soon in private.

    DNA Linda L Customer Consultant

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