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Disposal of old Cisco EPC3825 modem

Hello,

few years ago, I lived in an apartment where the building had a deal with DNA internet. The internet cost was included in the community's maintenance fee and individuals didn't have to make a separated contract with DNA. I got a Cisco EPC3825 modem directly from DNA.

Last year I moved to a new home and I had to do my own contract with DNA (actually my girlfriend). As a result of this we got a new modem (Sagemcom F-3686ACv2).

I haven't thrown the Cisco modem away but obviously I don't have any use for it anymore. Can I bring it myself to a recycling point, or shall I return it to a DNA store? I'd rather prefer the recycling point since it's closer to my home than the closest DNA store.

Thank you in advance!

Comments

  • Hello,

    if the device is your own, you can do with it as you please. We will accept old devices at the DNA Kauppa stores, but you're not required to return it to us.

    Kind regards,
    DNA Linda L Customer Consultant
  • Hello Linda!

    It is my own in the sense of getting it directly from a DNA store. However, since I didn't pay anything for it, I am not sure if it's technically mine or whether it is being leased to me.

    I guess it doesn't have much of a value anymore because it is several years old. I will bring it to the recycling center this weekend. Thank you!
  • In that case, I recommend that you first contact our Customer service so they can make sure it doesn't have to be returned as well as make sure it's removed from your customer account (in case you eg. want to sell it).

    If it is several years old, we will most likely not want it back.

    Contact information: https://corporate.dna.fi/contact-us
    DNA Linda L Customer Consultant

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