Edit contact information

Hi, I wonder that why I can not edit my own information although I login DNA? 

Comments

  • Hello!

    Your address information is automatically updated based on your official address in the population data services register.

    In order to edit your address anyway, please login to our website at minunpalveluni.dna.fi/kirjautuminen , then go to "Omat tiedot" on the main menu and click "Muokkaa" under the section "Yhteystiedot".

    If you do not have a DNA ID (Tunnus) yet, please register first by clicking on "Luo Tunnus" (create ID). Please see more about how to do that here: how-to-create-a-dna-tunnus-dnas-self-service-porta/

    Regards,
    DNA Linda L Customer Consultant
  • Hi Linda,
    As you see, I've already had the DNA ID, this is why I can screenshot. Moreover, the button "Muokkaa" is grey which is different color with 2 white buttons in email and password sections. I ask this since I follow the instruction and I do not know why it is not accepted

    DNA Edit 15.9 / picture /address removed because of public online page
  • Hi Ha,

    the system might sometimes demand the room number as well, so please still try to add the address like this ( this is just an example of address)
    name of street: Isokatu and the number: 15 D 12/1 . The number 1 stands here for the room number. So if the room number would be number 2, please try 15 D 12/2

    ( I removed the picture with the address because of that this is a public online page)

    I hope you'll succeed now to add the address. If not , please call DNA customer care at 044 144 044 and then the customer care can help you out with this.
    DNA Linda Customer Consultant
  • Hi Linda,
    I tried many ways to edit address but it's impossible. Maybe I will contact to customer care.
    Thank for your help.

Add your comment or create a new post

Your name and post can be seen by everyone.Your e-mail will never be shown publicly.