Impossible to get France 2
I have MIX 8 and after several reset to factory my TV and card still I can't find TV channel France 2. I called costumer service they told me to reset to factory my TV and should find France 2 on channel 485 but on my TV channel 485 is Nelonen Pro 3 HD. Now impossible to get Costumer Service. Could you tell me on which channel I can find France 2 it is not listed on all my TV channel?
Cordially
Follow this post
0
followers
Hello Didier,
now I do not know whether you have cable- or antenna TV, but France 2 is on channel 485 in the cable network and and Nelonen PRO 3 HD at 555 in the cable network. You can check the cable channels at https://www.dna.fi/kanavalista-kaapeli . If you made the factory reset, please also try searching for the channels and leave the channel on for a while.
If you are using antenna, you will not be able to choose France 2 as a channel to your Mix package. You can see all the antenna channels here: https://www.dna.fi/kanavalista-antenni . Please just call the customer care again, if there still would be something unclear.
Hello,
Yes I know that but why all channels are shown with the right number except some channels refer to attachment. TV (Sony KDL-32V5500) and CA module reseted to factory setting TV antenna replaced still no France 2 channel display.
Attached file:
https://tuki.dna.fi/site_media/attachment/forum...
Hello!
The problem could be the antenna cable that goes from your TV to the wall, can you please try how it works with another cable? Also the cable shouldn't be longer than 4 meters.
Regards,