Iphone Related

I bought a Iphone 8+ at your shop, but I forgot my passcode and now its telling me to sign in via icloud but I dont know that as well only my Apple id and password, I was wondering if you can unlock it.Please reply I need to know what to do so if we can not fixed it I'll buy a new one.


  • Hi!

    The best place to get help with your Apple device is Apple Support ( https://support.apple.com/ ). They will be able to tell you if you can sign in using your Apple ID or at least tell you what you can do to access your phone again. We don't have your pass code here at DNA so unfortunately we cannot offer any assistance with this issue. I'm sure together with Apple Support you'll find a solution to get your phone back and avoid having to buy a new one.

    DNA Saara Customer Consultant

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