No Internet when roaming

I have DNA Rajaton Prepaid and at home in Finland everything works just fine, but I am currently abroad in Denmark and there is no Internet and frequently also no connection at all. I am wondering if the APN settings may be wrong somehow, could someone give me the correct setup?

Comments

  • We're sorry to hear about the trouble you had with your subscription in Denmark. DNA's roaming partners in Denmark are Telenor and TDC.

    Have you checked your phone settings to make sure that both the roaming and data roaming settings are enabled?

    Have you also made sure you have enough balance on your prepaid to be able to use internet abroad (the subscription's daily charge of €0.89 + €4.34/GB after the initial free 300 MB/day).

    If you're still experiencing problems, please contact the Customer Service on tel. 044 144 044 or via email on palvelu@dna.fi.
    DNA Linda L Customer Consultant

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