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phone number mess

Hi , I have problem. When I try to call my bank OP customer service number (+ 3581000500 )  I always got DNA menu voice machine instead of bank.. Have no idea why. Calling from abroad. Can you help me? Thank you .
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  • Hi Michel,

    do you use a DNA prepaid? It is not possible to call to service- and company numbers from abroad with a DNA prepaid subscription.

    If you use a DNA postpaid phone subscription, please contact DNA Customer Care so that we can check any possible barrings for your subscription.
    DNA Linda Customer Consultant
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  • Thank you for useful information, unfortunately it's prepaid number. 
    Kind regards!
    Michel
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