Validity of Prepaid subscriptions and deactivation

All Prepaid subscriptions have a limited validity, you can however extend that indefinitely by topping up the balance once in a while (see more below). Please note usage does not extend validity, only top ups (or by buying a package for Dataprepaid).

Please note that these times do not change even if you register the Prepaid number in your name.

If you haven't topped up the prepaid in a long time, and our top up service Laturi does not recognise your number, the prepaid subscription has probably already expired.

Check your current validity times by going (using the subscription's internet connection) here: m.prepaid.dna.fi

DNA Super Prepaid
After the first use (that activates the subscription), DNA Super Prepaid subscriptions are valid for 180 days. Once the balance has been topped up at least once, the validity extends to 365 days from that day. Every time you top up the balance, the validity time changes to be 365 days from the time of the last top up.

After 6 or 12 months is up and no additional top up has been made during this time, the Prepaid stops working (you can still call 112 and DNA Customer Care). The user now still has 15 days to make another top up before the subscriptions fully terminates. Once the subscription has been terminated, you will not be able to make a top up to that number and it cannot be re-activated.

DNA Rajaton Prepaid
After the first use (that activates the subscription), DNA Rajaton Prepaid subscriptions are valid for 90 days. Once the balance has been topped up at least once, the validity extends to 180 days. Every time you top up the balance, the validity time changes to be 6 months from the time of the last top up.

After 3 or 6 months is up and no additional top up has been made during this time, the Prepaid stops working (you can still call 112 and DNA Customer Care). The user now still has 60 days to make another top up before the subscriptions fully terminates. Once the subscription has been terminated, you will not be able to make a top up to that number and it cannot be re-activated.

UPDATE: For Rajaton Prepaid subscriptions activated after 12th of June 2020, the initial validity time has been extended to 180 days. Once the first top up has been made, the validity time will be 240 days, but the additional time to top up after it stops working has been reduced to 15 days.


DNA Dataprepaid
After the first use (that activates the subscription), DNA dataprepaid subscriptions are valid for 180 days. Every time you purchase a new package, the validity time changes to be 180 days from the time of the last top up.

After 180 days is up, the user still has 60 days to buy another package before the subscriptions fully terminates. Once the subscription has been terminated, you will not be able to make a top up to that number and it cannot be re-activated.
DNA Linda L Customer Consultant (Updated )
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