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Viasat Golf-Golf The Masters

When I signed the contract through your sale office in Itakeskus, the salesperson informed me that most of the golf tournament will be shown on Viasat golf channels. Now I found our that the PGA tours are shown on MTV and today the Masters are shown on Nelonen. I am very disappointed with the wrong information I was given. This is not the first incorrect info I have been given. The same sales person told me Premier football will be shown at Viasat channels. Then I found out it will be shown next year.

Your salespeople need to be more trained to offer correct information to customers and not to mislead them.

I need to watch the Masters and ask you to open for me the nelonen channel for one week as good gesture from your side

edit. 8.4.2016 / Social security number removed /DNA Ida T

Comments

  • Hello!

    Sorry to hear about this problem.

    Due to security reasons your customer details have been removed because of this being a public forum.

    Can you please send us this same message asap. with your customer details to us at palvelu@dna.fi or call us at 044144044 so we can check what can be done about the situation.

    Regards,

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