Registering your DNA Prepaid number
If you have registered your Prepaid number in your name, you can:
- exchange your SIM card while keeping the same subscription, balance and phone number
- retrieve your PUK code
- temporarily suspend the subscription if the phone is lost/stolen
- manage restrictions for data usage and premium numbers
- answering machine (voicemail), call forwarding
- check your balance via the self-service
NB! Please note that registering a Prepaid doesn't prevent the subscription from deactivating if you wait too long between top ups.
How to register an active prepaid subscription:
DNA KAUPPA STORE:
You can register your Prepaid number in our DNA Kauppa stores. For this you will need:
- a Finnish personal identity code (or business ID) and a Finnish ID-card
- the Prepaid phone number
- the PUK1-code from the starter package
- your permanent Finnish address (or post box)
ONLINE/MINUN PALVELUNI:
Registering online is out of service at the moment due to some system changes and upgrades. Please register at a DNA Kauppa store instead (see above).
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