Incoming and outgoing calls

Hi, I have a DNA prepaid phone number, but I am now abroad in Bahrain and I can't receive or make any calls even thought I have balanced. The outgoing and incoming international calls on my phone has barrering and it required a password. IS THE BOLCK FROM YOU? And how can I unblocked for receiving and making international calls. Help please


  • Hi Sughra!

    Prepaid subscriptions doesn't have any passwords so this request is from somewhere else.
    DNA Ilkka palveluasiantuntija
  • But then why I can't receive or make calls on my DNA number in Bahrain? And what company you are connected with in Bahrain?
  • Hi Sughra!

    DNA customers use the Zain network in Bahrain, but unfortunately local calls are not available for prepaid cards. You should however be able to receive calls (1,677 €/min) and send SMS (0,285 €/sms).
    DNA Ida S palveluasiantuntija

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